Services - What they are and how to use them
Services are the offerings your business provides to customers. This article explains how services are represented in the admin, how to add, edit, delete, and manage images and attachments for services, pricing options, and best practices.
ACCESSING SERVICES
From your dashboard click 'Services' to view the list of services offered on your site. Each service shows name, category, description, pricing, images, and status.
ADDING A NEW SERVICE:
1. Click the "Add Service" button.
2. Title: Enter a clear, customer-facing service name. 3. Description: Add a concise description that explains what's included.
4. Category: Assign a category to help customers filter services.
5. Pricing: Choose a pricing model (Fixed, Starting From, Quote-only) and enter amounts.
6. Images: Upload one or more images to showcase the service (see Image Guidelines below).
7. Status: Set to "Active" to publish, "Draft" to save for later.
8. Save: Click "Save" to create the service.
EDITING AN EXISTING SERVICE:
1. From the services list, click the "Edit" button next to the service.
2. Update Title/Description/Category/Pricing as needed.
3. Images: Add, remove, or reorder images in the media gallery for that service.
4. Metadata: Edit SEO title, meta description, or custom fields if available.
5. Save changes and confirm the live page displays the updates.
DELETING A SERVICE
- Soft-delete vs Permanent delete: Use "Archive" or set status to "Inactive" to hide a service without removing data. Only use permanent delete when you are certain — this cannot be undone.
- Before deleting: Check for active orders/quotes linked to the service and update or reassign them.
IMAGE & MEDIA GUIDELINES
- Recommended size: 1200x800px for hero/service images; smaller thumbnails can be 600x400px.
- Formats: Use JPG or PNG for photos, WebP where supported for performance.
- Alt text: Add descriptive alt text for accessibility and SEO.
- Multiple images: Upload a gallery to show different angles or examples.
PRICING OPTIONS
- Fixed price: Enter a single amount customers pay.
- Starting from: Enter the minimum price, helpful for variable work.
- Quote-only: Leave price blank and prompt customers to request a quote.
BEST PRACTICES
- Use clear customer-focused language in descriptions.
- Include at least one high-quality image per service.
- Group related services into categories for discoverability.
- Keep pricing transparent where possible.
- Regularly review and update services for accuracy.
FREQUENTLY ASKED QUESTIONS:
Q: Can I add multiple images to a service?
Yes. Use the media uploader within the service editor to create an image gallery for each service.
Q: What happens to existing quotes if I delete a service?
A: Quotes referencing a deleted service may show a broken reference. Reassign or archive quotes before deleting.